Privacy Policy
At WhatsHubX, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our WhatsApp Business API services.
1. Information We Collect
At WhatsHubX, we collect both personal and technical information to provide and improve our services.
a. Personal Information
We may collect personal information that you provide directly to us, such as your name, email address, and phone number. Additionally, if you use our platform for business purposes, we may collect details like your company name, address, and other relevant business information. For billing purposes, we also collect payment-related details including billing addresses and transaction data.
b. Technical & Usage Information
When you interact with our website or services, we automatically collect technical information such as your IP address, browser type, operating system, and device identifiers. We also gather usage behavior and activity logs to better understand how users engage with our platform. This data helps us optimize performance, enhance security, and deliver a seamless user experience.
2. How We Use Your Information
We use the information we collect to provide, operate, and maintain our services. This includes managing user accounts, processing transactions, enabling API integrations, sending service-related communications, and improving customer support. Additionally, we may use your information to analyze trends, prevent fraud, and comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as hosting providers, payment processors, and customer support platforms. We may also share information with Meta Platforms Inc. (WhatsApp) to facilitate WhatsApp Business API integrations, as required by their policies. In cases where disclosure is required by law or legal process, we may share your information with appropriate authorities.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time, subject to legal and contractual obligations.
5. Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data. These may include the right to access, correct, or delete your information, object to or restrict processing, and withdraw consent where applicable. To exercise any of these rights, please contact us at support@whatshubx.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and deliver personalized content. You can control the use of cookies through your browser settings. Disabling cookies may affect your ability to use some features of our services.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any third-party websites they visit.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information. Your continued use of our services constitutes acceptance of any changes made.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@whatshubx.com
- Website: www.whatshubx.com
By using this Site, you agree to be bound by these policies. If you do not agree to these policies, please do not use our Site. Unauthorized copying, distribution, or use of any content is strictly prohibited and may result in legal action.